All the fundamental knowledge an installer needs to know to sell, install,
and support residential telephone systems – from basic concepts to system
design, installation, and troubleshooting, this course provides installers,
manufacturers, builders, developers, and real estate professionals with the
knowledge they need to manage this part of their business.
Students are instructed on the design and installation of systems including
advanced wired and wireless phone systems, fax machines, door phones, paging
systems, intercom systems, and answering/voicemail systems. This course provides
practical information, explaining what installers need to know before working on
an installation project.
Expertly written course material and detailed color diagrams make learning
how to install telephone systems both efficient and enjoyable. Special In Depth
articles provide additional technical information on critical topics, and
Project Management Tips coach installers on best practices for working with
homeowners or builders, and successfully shepherding projects to completion. An
online Glossary provides ready access to definitions of key terms.
The course is divided into 11 training modules – each module ends with a
quiz, and a comprehensive test at the end of the course allows students to
demonstrate their newfound knowledge of residential phone systems.
Prerequisites
There are no pre-requisites for
this course. A basic knowledge of wire pulling and cable specifications is
recommended.
Course Learning Objectives
– To be able to define different types of communications system
– To be able to explain the benefits of communications system
– To be able to design and document a communications system
– To be able to safely install a communications system
– To be able to test a communications system
– To be able to troubleshoot a communications system
Materials Included with Course
Package
– Printed Course
Guide
– detailed, visual reference with all course content you’ll use for years to
come
– Portable Quick Reference
– pocket-sized guide covering difficult to remember technical specifications and
definitions, for use in the field
–
Course Completion Certificate
(upon successful completion of final test)
User ID/Password - Upon registration, students are emailed a unique user ID and
password along with instructions for accessing the course (course access lasts
for 3 months). The Course Guide and Quick Reference books will be shipped on the
first business day after an order is received.
