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Customer Service and Upselling Skills


Online Course Length: 2 hours | Course Price: $89
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Enhance communications and add sales

Competition is fierce and the only thing separating your company is the manner in which your customers are treated. This course empowers technicians and others with the right skills to upsell more effectively and increase bottom-line revenues on every client visit from the moment they walk in the front door. Television host and leading sales and low-voltage industry trainer Gail Kasper covers everything from portraying a professional image, developing sales skills, through assertiveness and communication skills that will guarantee and solidify a happy loyal customer.

*This course is now iPad compatible!