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What clients are
saying about working with Helen -
“Helen’s insights helped us with creative ways to focus our
energies on our most important and valuable asset, our own employees. Helen
earned the respect of our employees, who were initially skeptical, in her first
visit. Since enacting the changes that Helen recommended, our annual revenue has
increased 65%, in just one year.”
"With a valuable ability to look at our business from a
distance, Helen made insightful and encouraging recommendations about how we
could improve our service, efficiency, customer satisfaction, and ultimately
profits. Often the suggestions of consultants go largely without implementation.
The step by step suggestions about, not only our goals, but also how we could
make the transition were very important.”
“In establishing our network of Authorized Home Centers,
Helen's expertise has been instrumental in helping to develop our business
model. With real world experience, she understands the processes necessary to
run a business profitably.”
“Helen’s work with our team helped give us a clear, concise
direction on where we were going and what we needed to do to get there.”
What past attendees at
Business Essentials for Profitability Workshops are
saying -
“The workshop provided me with the tools to develop a stronger,
more efficient and documented infrastructure for our company to generate
more profitable operations. Helen’s expertise in the industry was
insightful and there were many “take aways” from the 150+ page workbook that
I have already initiated. I would highly recommend this course to anyone
seeking to take their A/V company to the next level and well worth the
investment."
Bob McCollom,
Momarch Bay
Audio/Video, Dana Point, CA
"I've been in the industry 10 years and Helen
gave me a new perspective on business that will get my company to the next
level.
Ramon Hill, Powell Protection Systems, Inc, Carrollton, TX
"Good insight into the installation
business practices. Great breakdown of procedures and processes"
John Almont, TDLI Communications, Long Island, NY
"This workshop gives you the fundamentals of running this business. Being a
start-up I have hired business consultants who were not able to give me the
tools needed to conduct business within 4 weeks that Helen was able to give me
in 8 hours!"
Theo Kirk, Core Integration Systems, Cedar Hill, TX
"This workshop is a MUST if you are starting
or trying to organize an install business. It personally helped me focus my
thoughts so I could get started."
Gary Lynn, Lynn Technology and Design, Granite Bay, CA
""Helen brings a wealth of knowledge to the
classroom in practical experience and related sales tools. The class is a must
for those starting out."
Bob Bobo, Intelligent House, Denton, TX
"This workshop provided a step-by-step
methodology to getting started in this business. I gained so much from this
course, THANK YOU Helen!"
Cris Simms, Total Home, Fredericksburg, VA
"This workshop was very practical. The content
was filled with useful steps, not just theory. I have specific actions I will be
able to take, and I had no knowledge when I started the course, thank you!
Mike Moeller, Tritech, Southern California
"I have your manual from the class on my desk and
refer to it plenty!"
Len VanProoyen, Design Home Cinema, Grand Rapids, MI
"Helen was great at tailoring this course
for our specific needs. GREAT industry knowledge!"
Chris Simon, Home Xperience, El Dorado Hills, CA
"Everyone ought to attend Helen
Heneveld’s Business Essentials for Profitability Workshop. Not only is it
directly applicable to anyone starting out in a Custom Electronics Design and
Installation (CEDIA)-related business, it outlines the proper procedures and
financial considerations in running any business. From creating a Business
Plan, to following rigorous process and procedures to ensure consistent results
for customers, to documenting everything, this course covers it all. Even
seasoned business executives from other industries would benefit from a
refresher on such fundamentals. That Helen is a nationally-known expert in the
business with interesting anecdotes to tell only makes the course especially
interesting, entertaining, and fun for the Custom Electronics Installer.
Furthermore, she is a warm and engaging teacher who has lots of experience in
presenting material in a concise and accessible way. Her “rules of thumb” and
“one-page summaries” are her trademarks and immediately useful for her
students. I highly recommend her course, and suggest that she change the name
to “Building the perfect business!”
Michael O. Tjebben, Electrical Engineer, MottoMation, Cary, North Carolina
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