Make More Money with Referrals

Capitalize on opportunities your current relationships bring you

Referrals, one of the most overlooked proactive sales activities, can produce the highest level of results with the least amount of effort. So why don't we do more of it? In this online course, television host and leading sales and low-voltage industry trainer Gail Kasper delivers the three steps to easy referrals, sharing the most progressive techniques and teaching you how to create your own customer priority program.

Course Learning Objectives

• Identify the 3 steps of the referral process and explain how to use them to get results
• Create and incorporate a Customer Priority Program to gain referrals
• Deliver a proven referral presentation
• List the 3 biggest mistakes people make with respect to referral prospecting
• Identify the best way to maximize inter-department or inter-industry referrals
• Explain how to utilize incentives with fellow employees

Learning Process and Evaluation

Each student receives a username and password that provides private and monitored access to the online course. Progression through the course is managed by an LMS (Learning Management System).
Upon completion of the course material, the student is required to take a 20 question Final Test. A score of 80% or better is considered a passing grade and the student will receive notification of the score. A Certificate of Completion will be available for the student to print when the Final Test is successfully completed.